Sparx Shoes for Men SM 9079

Excellent product

I ordered Sparx Shoes for Men SM 9079 (Size 9) from Relaxo and paid for the order on 02 August 2026. Unfortunately, this has turned into an extremely frustrating experience.

The delivery was attempted multiple times, but the tracking itself showed “Door step delivery not attempted.” Eventually, the shipment was marked Return to Origin (RTO).

I contacted Relaxo customer care and raised a complaint (Reference No. 00071243), but despite following up, I have received no proper response and my refund has still not been processed.

What is particularly disappointing is that Relaxo has now sent me an email asking me to rate my purchase, when I haven’t even received the product and am still waiting for my money to be refunded.

This is not how a reputed brand should treat its customers. The combination of a poor delivery experience, lack of effective customer support, no response to emails, and delayed refund is extremely disappointing.

I would strongly suggest Relaxo first focus on resolving customer complaints and processing refunds before asking customers to rate their “purchase experience.”